About

First Associates offers in-depth industry expertise, cutting-edge technology and a comprehensive array of services across a variety of asset classes. We are the fastest growing servicer of loan and lease portfolios in the United States and are expanding our reach and services across the globe. Our model is built with your success in mind and delivers accelerated performance, enhanced capabilities and economic advantage.

First Associates is also the only company in its class to earn the top Morningstar MOR RV1 ranking of ‘stable’ which is the highest certification available to assess mitigated operational risk and overall excellence in loan servicing. This accomplishment is quite an honor and a direct reflection of the stellar reputation we’ve earned over the past 30+ years as a trusted service provider.

 

The First Associates Advantage 

Experience: Our world-class management team offers over 100 years of collective expertise. We’ve worked for all the big guys, know the players and are experienced in whatever comes our way.

Compliance: We take compliance seriously to mitigate company and client risk. Our dedicated staff makes certain we follow all the rules, laws and meet all CFPB, TCPA and FDCPA regulations. We are also one of the few companies to merit a zero-discrepancy SSAE-16 audit.

Scalability:  We employ a large, global staff of highly-trained, experienced employees. We own loan service centers, offices and cutting-edge data centers around the world. So, we are ready to support your growing needs at any time.

Technology: With a best-in-class infrastructure, fanatical security protocols, cloud-based everything, A.I. call monitoring and a peerless technology team driving continuous innovation, we have technology down pat.

Solutions: Clever, bespoke, secure and expedited solutions for your business – that’s what we deliver.

If you’d like to start a conversation about how we can help take your business to the next level please contact us at 888.486.2509 or solutions@1stassociates.com.