Compliance

In today’s highly regulated environment, organizations operate under an increasingly array of laws and regulations. First Associates takes compliance very seriously and partners with our clients to effectively manage risk. We have implemented the following safeguards to ensure that all staff, documentation and procedures meet the highest standards and audit requirements:

  • Comprehensive Compliance Program – detailed process documentation to ensure the company’s policies, procedures and other enforced compliance initiatives are effective
  • Compliance Training – for all employees to promote understanding of our internal standards, procedures and requirements
  • Due Diligence and Oversight of Third-Party Relationships
  • Monitoring and Auditing of Program Effectiveness
  • SSAE 16 Type II (“SOC I”) Compliance
  • Data Privacy and Data Security Standards

Additionally, First Associates is the only company in its class to receive a Morningstar MOR RV1 ranking for overall excellence, which is a direct reflection of the stellar reputation we’ve earned over the past 30+ years as a trusted service provider. Our peers rated us a LendIt 2017 Top Service Provider, we meet all CFPB, TCPA and FDCPA regulations and we are one of the few companies to merit a zero-discrepancy SSAE-16 audit.

This robust compliance program protects our client’s business against consequences and costs associated with violations of law. Which leaves you secure and able to focus on driving business growth.