Solutions

74% of banking executives believe significant growth in commercial loans will occur in 2018.
– CSI
solutions-primary-loan-servicing

First Associates’ best-in-class primary loan servicing will help your business excel. We serve as a seamless extension of your staff and deliver results by focusing on communication and utilizing the latest call technology, including platform-wide artificial intelligence to help improve portfolio performance and increase customer satisfaction.

solutions-captial-markets-support

Partnering with a well-respected, proven partner for your capital markets support needs is critical to your company’s success. With our 30+ years of experience and laser-focus on providing the best service, compliance, security and technology, we are able to offer the services you need rapidly, without additional service providers.

solutions-pre-funding support

Ensuring your loans are properly originated and funded is key to achieve optimal portfolio performance. First Associates is the only company in its class to receive a Morningstar MOR RV1 ranking for overall excellence which is a direct reflection of the stellar reputation we have earned as a trusted service provider.

solutions-post-funding-support

Ongoing portfolio management is a critical part of ensuring the security and performance of your portfolio. Let First Associates manage your customer service and delinquencies for you with our state-of-the-art global call centers, certified compliance expertise and unparalleled commitment to service.

solutions-call-center-support

NEW! Customer service support from First Associate’s dedicated call center agents who work within your platform to deliver customized, omnichannel solutions. We combine cutting-edge technology with proven, proactive service to deliver a seamless customer experience that performs.