Stephanie Jimenez Named COO of First Associates

San Diego, CA – December 10, 2018 – First Associates is proud to announce the promotion of Stephanie Jimenez to Chief Operations Officer. Ms. Jimenez joined the First Associates team three and a half years ago and has been overseeing and optimizing operations at the company ever since.

“Stephanie is one of the most valuable and prolific players on our senior management team,” said David Johnson, CEO. “The Operations process and protocols she has implemented during her tenure have been instrumental in our ongoing growth and success. We are thrilled to offer her this well-deserved promotion and excited to see what she brings to the table in the future.”

First Associates opened their new state-of-the-art headquarters and call center in San Diego last week to support continued innovation, technology, scalability and quality service for their roster of industry-leading clients. Ms. Jimenez led that project to successful fruition.

First Associates is a leader in the financial services space and offers a comprehensive array of lending support solutions including:

  • Loan Servicing
  • Capital Markets Support
  • Call Center Support

To start a conversation about your business’s financial service needs, please call 888.486.2509 or email

Stephanie Jimenez Named COO of First Associates

About First Associates:

First Associates offers in-depth industry expertise, cutting-edge technology and provides flexible, scalable and innovative solutions to meet the demands of any company. The company is the fastest growing servicer of loan and lease portfolios in the United States and is actively expanding across the globe. Their best-in-class solutions – Primary Loan Servicing, Capital Markets Support, Call Center Support – deliver accelerated performance, enhanced capability & economic advantage.

First Associates also recently announced their second annual Morningstar Credit Ratings ranking report certifying their overall excellence in loan servicing.

Blythe Lawton
Senior Director, Marketing