|Businesses that deliver better customer experience obtain revenues between 4% and 8% above their market.
– Bain & Company
First Associates’ best-in-class primary loan servicing will help your business excel. We serve as a seamless extension of your staff and deliver results by focusing on excellent service and utilizing the latest call technology. This includes platform-wide artificial intelligence to help improve portfolio performance and increase customer satisfaction.
Partnering with a well-respected, proven partner for your capital markets support needs is critical to your company’s success. With our 30+ years of experience and laser-focus on providing the best service, compliance, security and technology, we are able to offer the services you need rapidly, without additional service providers.
Customer service support from First Associate’s dedicated call center agents who work within your platform to deliver customized, omnichannel solutions. We combine cutting-edge technology with proven, proactive service to deliver a seamless customer experience that performs.